Frequently asked questions

Orders to the Peninsula usually arrive in 24-72 working hours. Balearic and Canary Islands, Ceuta and Melilla take a little longer.

Bank card, Bizum, PayPal, Apple Pay, Google Pay, bank transfer and, where available, cash on delivery.

Yes. You have 14 days from delivery to return any product without giving a reason. Request it from your account or contact us.

New products have a 3-year legal guarantee. Refurbished products have at least 1 year.

Every product page lists the compatible phone models. You can also use the "Compatible with" filter in the shop.

No, you can order as a guest. An account lets you track orders, download invoices and request returns easily.