Warranty

1. Legal guarantee

Under the Spanish consumer protection law (TRLGDCU), new products have a legal guarantee of 3 years from delivery. Refurbished or second-hand products have the guarantee period shown on the product page, which is never less than 1 year.

2. What it covers

Any lack of conformity: the product does not work as described, has a manufacturing fault, or does not match the order. It does not cover damage caused by misuse, accidents, liquids or normal wear (for example of batteries beyond their expected life).

3. Your options

You can choose between repair and replacement, unless one of them is impossible or disproportionate. If neither is possible or they do not solve the problem within a reasonable time, you can ask for a price reduction or a full refund.

4. How to make a claim

Write to [Missing: complete it in Settings > Store details] or request it from your account with the order number and a short description (photos or a video help). We will tell you how to send the product. Shipping costs for valid guarantee claims are paid by us.

5. Manufacturer's commercial warranty

Some manufacturers offer an additional warranty. It adds to, and never replaces, your legal guarantee.